PROGRAMME OVERVIEW
Individuals and organisations operate in an ever-changing and turbulent environment. People may suddenly be jolted out of their comfort zone. New perspectives, attitudes and paradigm shifts are vital for coping with unexpected challenging situations. Inevitably, team resilience is vital for achieving successful outcomes. This workshop will enable participants to apply team resilience to resolve unexpected challenges and maintain resilience through periods of change.
TARGET AUDIENCE
All Staff
LEARNING OBJECTIVES
- State the concept of team resilience
- Align the need to develop team resilience in the context of specific roles and responsibilities
- Manage emotions when dealing with different stakeholders to resolve unexpected challenges and maintain resilience through periods of change
- Assess the level of resilience at the individual and team level and its effects on achieving desired outcomes
- Examine the challenges that retard team resilience for achieving desired outcomes
- Describe how to prioritise and overcome these challenges
- Develop action plan for developing team resilience at the workplace
DURATION
1 day/2 days
CONTENTS
I. Concept of Team Resilience
- Practical meaning of resilience
- Connection between personal and team resilience
- The need for developing team resilience in the context of specific roles and responsibilities
II. Managing Emotional Impact
- Identifying level of personal and team resilience
- Impact of emotions when embracing inclusiveness of teams comprising diverse backgrounds
- 3-Pronged Model for managing emotions
III. Building Team Resilience
- Key aspects of team resilience
- Link between team motivation and goals
- Listing gaps in team resilience
- Validating impact on achieving desired outcomes
- Taking ownership for developing team resilience
IV. Developing Team Resilience – Workplace Case Study
- Identifying workplace challenges that retard team resilience for achieving specific outcomes
- Reaching consensus on priority of which challenges to address e.g. change process, working with stakeholders from diverse backgrounds
- Applying the steps to build team resilience
V. Transfer of Learning – Personal Action Plan
- Developing individual action plan for developing team resilience
The curriculum is empty
