OVERVIEW
Do you sometimes find it difficult to talk or connect with others? Are your friends, colleagues or loved ones reluctant to talk or share with you about anything that is bothering them, hence making it difficult for you to help them?
Developing good communication where both parties get to listen and talk takes work, but this will eventually prove to be one of the most fulfilling parts of any relationship.
This interactive session aims to introduce participants to practical strategies to improve communication and enhance relationships.
OUTLINE
- Rapport building through observation techniques
- Emotional engagement
- Words to connect
- Power of silence
- 5 languages of appreciation
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