PROGRAMME OVERVIEW
Building effective management skills can help your managers and your organisation succeed even during challenging times. Managers can make or break an organisation. Their unique role in the organisation’s success cannot be overlooked. Managers have large amounts of influence on employees’ behaviour, efforts and performance through management ability. Without skilled managers, teams cannot function efficiently, employee morale suffers and productivity sinks. Yet, many people often find themselves thrust into managerial positions before developing the skills and knowledge to perform well in the role. This workshop is specially designed to close the skill gap so that the managers can perform at their highest level to bring the best results for the organisation.
TARGET AUDIENCE
Managers and Supervisors
LEARNING OBJECTIVES & OUTCOMES
- Be clear of the responsibilities of a manager and a leader
- Explain what is required to be effective in the role
- Manage themselves as a leader well
- Manage tasks well
- Manage people well
- Manage performance well
DURATION
2 days
CONTENTS
I. Hierarchy of Management
II. Difference between Management and Leadership
III. The Management Skills Pyramid:
- Level 1: Basic Management Skills
- Level 2: Team Development Skills
- Level 3: Personal Development Skills
- Level 4: Leadership
IV. The 5 Levels of Leadership
V. Performance Management
VI. Winning Edge Principle
VII. Recent Studies on Management and Human Resource
VIII. Blue Ocean Strategy
Conclusion
