PROGRAMME OVERVIEW
Sustained Leadership Development is essential for any organisation to stay relevant in the ever-changing scenario in which it operates. New managers must keep abreast of the demands of their role. They must be aware of their strengths and development needs. This workshop, known as the Leadership Skillz Course Singapore, will enable participants to more competently execute their management duties.
TARGET AUDIENCE
Managers and Supervisors
LEARNING OBJECTIVES & OUTCOMES
- State the need to improve skills
- Articulate mindset for personal mastery and self-development
- Describe how to model personal effectiveness as a team leader
- Identify their own strengths and limitations of professional competence and management practices
- Describe key roles and responsibilities for managing self and facilitating team’s contribution
- Explain the importance of communication and developing cohesive teamwork
- Describe how to motivate teams to achieve common goals and team targets
- Describe how to manage conflicts amongst team members
- Identify opportunities for innovation and implementation of changes to work practices for continuous improvement of processes and productivity
- Develop personal action plan for enhancing Managerial Supervisory Skills
DURATION
2 days
CONTENT
I. Managerial Leadership Development – The Next Lap
- The need for developing managerial skill set
- Personal stake in the organisation’s success
- Reflecting on personal mindset for development
- Personal Mastery –power within to become more competent leaders
II. Modelling Leadership Effectiveness
- Leadership traits of competent managers
- Ingredients of professional competence and management practice
- Identifying and validating personal strengths and limitations
- Key roles and responsibilities for facilitating team’s contribution
- Reviewing development-gaps
III. Enhancing Managerial Communication
- The twin-pillar of effective communication
- Becoming aware of leadership bias
- Body Language – The ‘Silent’ Communicator
- The 3-A Principles of Empathetic Listening
- The 3-Pronged Framework for Feedback
IV. Motivating Synergistic Team Performance
- Umbilical link between motivation and goals
- Interdependent nature of cohesive teamwork, influencing team cohesiveness and synergy to draw out high performance
V. Art of Managing Conflicts
- Pervasive nature of conflicts within teams
- Recognising the impact of conflicts
- Unleashing the power of conflicts
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