PROGRAMME OVERVIEW
Supervisors and managers play a crucial role in bringing their staff and team to their peak performance. This programme is specially designed to equip supervisors and managers with skills for day-to-day coaching, appraisal, and motivation to improve their employees’ performance, productivity, and morale. Enrolling in a Coaching and Team Performance Course Singapore is highly recommended for preparing supervisors and managers for their annual appraisal, providing them with valuable tools and strategies to enhance coaching techniques and overall team performance.
TARGET AUDIENCE
Supervisors & Managers
LEARNING OBJECTIVES
- Coach staff for better performance
- Motivate the subordinates for progress
- Provide feedback and communicate effectively
- Overcome problems and conflict at workplace
DURATION
1 day / 2 days
CONTENT
I. Introduction
- The changing role of the supervisor and the manager
- Benefits of effective coaching and supervising
II. Coaching for Better Performance
- Selecting the right coaching style
- Coaching using GROW approach
III. Motivating and Appraising Subordinates for Progress and Higher Productivity
- Meeting the needs of subordinates
- Inspiring and empowering subordinates
- Listening and communicating with them
- Providing feedback and appraising
- Understanding Effective Appraisals
- Practicing Motivation in Action
IV. Managing Conflict and Problems
- Building trust and professional relationships
- Reviewing relationship with team
- Overcoming problems at workplace
- Problems faced by supervisors
Conclusion
- Improving performance and morale
