PROGRAMME OVERVIEW
Studies have shown that Emotional Intelligence is the most important soft skill required in the corporate world, followed by communication and problem-solving. Most of the EQ programmes out there focus on how to control emotions. However, emotions cannot be controlled! That explains why most of these programmes are ineffective. Our “Emotional Intelligence” workshop, known as the Emotional Intelligence Course Singapore, focuses on how to use emotions intelligently (positive or negative) to achieve the results we want. Emotional Intelligence is all about outcomes.
TARGET AUDIENCE
All Staff
LEARNING OBJECTIVES
- Be aware of and understand emotions
- Know how emotions affect performance
- Use emotions intelligently to drive performance to achieve desired results
DURATION
2 days
CONTENTS
I. What is Emotion?
II. Understanding Emotions
III. How emotion drives action and affects results
IV. Defining Emotional Intelligence
V. The 5 Dimensions of Emotional Intelligence
VI. Self-Concept: Ego, Self-esteem and Self beliefs
VII. Tools and Techniques to Transmute Emotions into Positive Driving Force
VIII. Putting All the Learning into A Powerful Skill to Achieve Success Personally and Professionally
