PROGRAMME OVERVIEW
Performance management is a process during which managers and employees work together to plan, monitor and review employees’ work objectives and overall contribution to the organisation. It includes activities which ensure that goals are consistently met in an effective and efficient manner. It is a matter of aligning the organisation’s objectives with the employees’ agreed measures, skills, needs, competency requirements, development plans and delivery of results. This course has its emphasis on improvement, learning and development in order to achieve an effective overall business strategy and create a high performing workforce.
TARGET AUDIENCE
Team Leaders, Supervisors & Managers
DURATION
2 days
LEARNING OBJECTIVES & OUTCOMES
- Familiarize with the performance management process
- Plan feedback and reward system to achieve business results
- Manage risks
- Develop learning opportunities
CONTENT
- Setting SMART Goals
- Alignment of organisation, team and individual goals
- Models and methods for managing and monitoring team performance
- Provide regular feedback to maintain awareness of expected and actual performance
- Manage recognition and reward system
- Delegation – allocate tasks to team members considering each individual skills, knowledge and experience
- Resource allocation, deployment and monitoring
- Models and methods for managing risks
- Monitor and assess emerging risks that may impact team performance
- Identify appropriate control and contingency measures to address emerging risks
- Learning and development plan
- Winning Edge Principle for workplace development
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